At Willington Agro, we primarily operate as a wholesale supplier, and all sales are handled with careful quality checks. This Refund & Return Policy outlines the conditions under which returns or refunds may be considered.
Returns
Due to the nature of bulk and wholesale products, returns are accepted only in specific cases such as damaged goods, incorrect items supplied, or manufacturing defects. Any return request must be raised within a reasonable time after delivery and must be supported with relevant details or images.
Returned products must be unused, in original packaging, and in resalable condition unless the return is due to damage or defect.
Refunds
Refunds, if approved, will be processed after inspection of the returned goods. Refunds will be issued through the original mode of payment or as agreed during order confirmation. Processing time may vary depending on the payment method and internal verification.
Non-Returnable Items
Certain items may not be eligible for return or refund due to their nature, including perishable goods, customized orders, or products specifically supplied against special bulk requests.
Cancellations
Order cancellations are considered only before dispatch. Once the order has been shipped or delivered, cancellation requests may not be accepted.
Shipping Costs
Shipping and handling charges are non-refundable unless the return is due to an error or fault from our side.
Policy Updates
Willington Agro reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be updated on this page.
Contact Us
For any questions or requests regarding refunds or returns, please contact us through our Contact Us page with your order details.